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How AI and Data Mining Expose Healthcare Fraud
When most people hear the word fraud in healthcare, they probably picture something fairly obvious. A provider bills for a service they never performed. Someone submits a claim for a patient they never treated. An organization knowingly receives money for something it never provided.
Those situations certainly happen. Healthcare fraud can involve intentional misrepresentation of services, medical necessity, billing, or other information in exchange for financial gain.

Jessica Zeff
Oct 63 min read


Transgender Care, Healthcare Fraud and the UPMC Settlement: What Compliance Officers Should Be Asking
Enforcement priorities can change quickly, making it increasingly important to understand, and document, the legal and reimbursement basis for decisions when they are made.

Jessica Zeff
Oct 58 min read


Paradigm Shift: CMS Is No Longer Waiting for Fraud to Happen and Why It Matters
The proposed 2027 Home Health Prospective Payment System rule suggests health agencies may receive an estimated 2.4% payment increase—approximately $420 million—while Medicare beneficiaries would continue to receive expanded access to care at home.

Jessica Zeff
Sep 233 min read


Legal and Compliance in Healthcare: Knowing When Collaboration Matters
Healthcare organizations often have established relationships between Legal and Compliance. Over time, teams develop processes, policies, and working relationships that help everyone understand where their responsibilities begin and end. The challenge comes when something new enters the picture.

Jessica Zeff
Sep 213 min read


Why Medical Billing & Coding Requires Constant Attention
Medical billing and coding requires healthcare organizations to pay attention to details that can change over time, across payers, and even based on where a patient receives care. A code that worked correctly for a claim last month may create a problem today because a health plan changed how it interprets that code or requires additional information. Telehealth Shows How Quickly Requirements Can Change Telehealth provides a good example. During the early stages of COVID-19, t

Jessica Zeff
Sep 83 min read


The CMS Fraud Proposal That Reaches Further Than You'd Expect
What makes CRUSH particularly interesting is the breadth of who and what it could impact. This isn't just about DME fraud. The ideas CMS is considering potentially touch hospitals, laboratories, Medicare Advantage and Part D plans, Medicaid and CHIP, DMEPOS suppliers, provider enrollment, billing, AI, payment suspensions, ownership disclosure, beneficiary solicitation and more.

Jessica Zeff
Aug 254 min read


Before the Claim is Paid: OIG's New Strategy to Combat DME Fraud in Medicare
This White Paper suggests enrollment information, ownership records, physician orders, proof of delivery, medical necessity documentation, beneficiary information, and billing patterns are likely to receive increasing attention.

Jessica Zeff
Aug 253 min read


The Future of Healthcare Fraud Detection: Why Every Compliance Program Needs Data Analytics
Federal agencies are investing heavily in real-time analytics and cross-agency data sharing. Compliance programs that rely exclusively on retrospective audits and documentation reviews risk missing the very patterns regulators are now designed to detect.

Jessica Zeff
Aug 252 min read


Managing Healthcare Compliance in an Era of Private Equity
Private equity and other forms of outside investment have become an increasingly visible part of healthcare. Investment can bring capital, infrastructure, technology, and opportunities for growth, but it also creates compliance considerations that healthcare organizations need to address directly.

Jessica Zeff
Aug 253 min read


Why I Partner with Comprise Health on MIPS
As healthcare continues its shift toward value-based care, providers need partners who can help both the technical and regulatory sides of quality reporting. Learn about why I partner with Comprise Health to navigate both the technical and regulatory side of quality reporting.

Jessica Zeff
Aug 221 min read


The Most Dangerous Moment in Compliance isn't the First Warning
This case is not simply about controlled substances. It is about governance. An effective compliance program is not measured by the number of policies it maintains or the sophistication of its hotline. It is measured by what leadership does when uncomfortable information arrives.

Jessica Zeff
Aug 213 min read


The Waiting Room is Still the Emergency Department: What the Methodist EMTALA Settlement Teaches Hospitals
The Methodist settlement serves as a sobering reminder that EMTALA compliance is no longer judged solely by what happens in the treatment room. It is judged by the entire patient journey from the moment the individual arrives at the emergency department doors.

Jessica Zeff
Aug 123 min read


California Healthcare Compliance Requires Operational Strategy Over Regulatory Knowledge
Healthcare organizations often enter new Medicaid initiatives with a strong understanding of regulatory requirements. The reality is that California healthcare compliance also depends on whether your operational model can consistently deliver the services those regulations are designed to support.

Jessica Zeff
Aug 112 min read


The New CMS Enforcement Model You Haven’t Heard About Yet
At first glance, the proposed 2027 Home Health Prospective Payment System rule appears to be a routine update. But buried within the proposed rule is something far more significant. Read more to understand the compliance implications.

Jessica Zeff
Aug 63 min read


OIG's Latest Medicaid Managed Care Report Sends a Clear Message: Provider Directory Accuracy Is a Compliance Issue
Provider directories are no longer simply member-facing tools. They are increasingly being viewed as evidence of network adequacy, access to care, and organizational accountability.

Jessica Zeff
Jul 312 min read


Beyond the Headlines: What Compliance Professionals Should Learn from the Advanced Pathology Settlement
The recent $30 million settlement involving Advanced Pathology Solutions (APS) is being reported as another kickback case. While that's true, focusing only on the Anti-Kickback Statute misses the bigger compliance lesson.

Jessica Zeff
Jul 293 min read


The Most Dangerous Role in Healthcare Fraud? The Provider Who Becomes a Rubber Stamp.
An important reminder that clinical judgement cannot be delegated, automated, or subordinated to business objectives.

Jessica Zeff
Jul 224 min read


The Best Cybersecurity Story OIG Has Published This Year Isn't About a Breach
A small hospital demonstrated that effective cybersecurity is achievable when organizations focus on prevention, detection, and response as part of their operational culture.

Jessica Zeff
Jul 153 min read


OIG Isn't Starting with the Medical Record Anymore. It's Starting with the Data.
The future of healthcare enforcement is increasingly data-driven. OIG is no longer looking for a needle in a haystack. Analytics helps them identify the haystack before they ever ask for the needle. The organizations best positioned for the future will be those that review their data with the same level of scrutiny as the government.

Jessica Zeff
Jul 133 min read


What Patients and Providers Should Know About Safe GLP-1 Telehealth Care
Interest in GLP-1 medications has grown rapidly, and with that growth has come an increase in organizations offering prescriptions through online platforms. GLP-1 telehealth has created new opportunities for patients to access care, particularly for those who face transportation barriers or limited provider availability.
The reality is that convenience should never come at the expense of patient safety, regulatory compliance, or sound clinical judgment.

Jessica Zeff
Jul 122 min read
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