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About Simply Compliance

Jessica Zeff 

Founder and Lead Consultant

With over 20 years of experience, I am passionate about healthcare compliance and enjoy collaborating to navigate regulations and enhance organizational effectiveness.

 

It turns out, I love compliance. There, I said it. I love the challenges the field presents: the need to adapt to change, the need to work with others to problem solve, and the ability to make a difference. 

 

I often tell people that healthcare compliance is more dramatic than a Shakespearean play because no day is the same: there can be tragedy, comedy, highs, lows, and the unexpected, but there's never a dull moment.

 

I am committed to improving the quality of health care services and making a positive difference in people's lives. These commitments have been the bedrock of my career and continue to inspire me as I continue on this wonderful adventure we call compliance.

 

I started Simply Compliance to empower healthcare providers, managed care organizations, and tech innovators to navigate complex regulations with comprehensive compliance solutions. This includes building, validating, and delivering compliance, which helps reduce the risk of costly penalties and enhances overall compliance effectiveness.

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Background

I began my career in London, leading the training department for a large health system. In that role, I saw how education and systems could directly improve patient safety, quality of care, and staff confidence. It showed me the importance of building strong foundations—policies, processes, and training—that help providers do their jobs effectively and compliantly.

 

From there, I moved into regulation with the Care Quality Commission, England’s national healthcare regulator, much like CMS or The Joint Commission in the U.S. It was there that I realized I could make a real impact on quality and safety without being on the front line of patient care. While direct care wasn’t for me, strengthening systems and oversight was—and it allowed me to support providers and patients at scale.

 

When I transitioned back to the U.S., I joined Highmark, where I focused on compliance in Medicaid and Medicare. Working closely with federal and state agencies, I managed compliance and privacy obligations for programs serving vulnerable populations. That experience deepened my understanding of how complex regulations play out in practice—and how often there is a disconnect between what policymakers require and what healthcare organizations can realistically deliver.

 

Bridging that gap became my passion. Throughout my career, I’ve focused on helping organizations translate regulatory language into practical, operational solutions that protect patients, meet obligations, and strengthen the business itself. I believe compliance is dynamic, not one-size-fits-all. It’s about risk management, risk tolerance, and finding solutions that fit each organization’s size, resources, and goals.

 

Rather than seeing compliance as a burden, I see it as an opportunity for innovation, efficiency, and quality improvement. That belief is what drives Simply Compliance today—and the work I do with my clients today.

Credentials

Certifications
  • Certificate in Healthcare Compliance (CHC) from the Healthcare Compliance Association (HCCA)

  • Certificate in Healthcare Privacy Compliance (CHPC) from the Healthcare Compliance Association (HCCA)

  • Certified Professional in Healthcare Quality (CPHQ) accredited by the National Association for Healthcare Quality (NAHQ)

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Education
  • J.D. Law

  • MSc Public Policy

  • BA English and Women’s Studies

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Memberships
  • Healthcare Compliance Association

  • Women in Bio

  • Allegheny Medical Association

  • Pennsylvania Home Health Association

  • American College of Healthcare Executives

  • National Association for Healthcare Quality

  • Certified as a Women’s Business Enterprise by the Women’s Business Enterprise National Council (WBENC)

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